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IT Operations

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Manage Existing Business Services, but also stay relevant with Innovative Projects.

    One of the challenges that the IT Operations engineers are facing in this fast-paced digital transformation world is being able to stay in relevance for innovation within the organization. It is important to be responsible for keeping the lights on, but also equally important to be part of the enterprise organization's digital transforming accelerations.

    IT Operations teams sometimes may get left behind as they are super tied down with existing projects on hand and daily fire-fightning. It is important that they have the tools that help them not only proactively identify and resolve issues, but if they do accur, be able to resolve them quickly.

Don't be the "fall guy or gal" for every complaint

    Just like folks say for every complaint that "it must be the storage", the IT Operations engineer typically gets blamed first for any complaint, whether it is infrastructure related or not.

    IT Operations engineers usually don't have the right tools to solve problems, or own tools that are hard to use and they are always left to be reactive, dealing with surprises and putting out fires. For example, they are in constant finger-pointing war-room conversations with other teams on the true root cause of the issue.

    This leads them to be behind on not only innovative projects, but also simple implementations and upgrades for existing infrastructure.

    It is important for these engineers to identify gaps before they become problems. Find the root cause in seconds (or even tell me before I ask!) so they don't have to come in every weekend. It is time for them to take back control of their virtual environment and be the hero by knowing what's wrong and fixing it.

Performance Observability for any Infrastructure

  • Monitor your Dynamic Private, Public or Hybrid Cloud environments.

  • Monitor across Physical, Virtual & Cloud environments.

  • Infrastructure Performance Monitoring for Hyper-converged, software defined storage and networking.

Eliminate pain points within the Compute Infrastructure

  • Visualize how compute performance impacts application performance by measuring metrics such as CPU swap wait, CPU Ready, Utilization and tie this to the Application Response Time.

  • Visualize performance of all memory arrays in your hosts with respect to the infrastructure currently running in your data center. Get up-to-date information on memory usage, swap rate, swap wait times, etc.

  • Detailed insights into processes using Compute resources.

  • Guidance into solving under- and over-provisioned resource challenges.

Full Stack Observability in a Single Product

  • Align business and IT Operations goals in a single product with application visibility and correlated network, compute and storage insights to solve problems before end-user impact.

  • Reduce time in War room conversations and instead focus on business acceleration projects.

  • Full stack visibility (Application Performance Monitoring, Infrastructure Performance Monitoring, Network Monitoring, Storage Monitoring) for virtualized data centers reduces troubleshooting time from days to minutes, enabling lean IT teams to get time back for more strategic projects

  • Identify blind spots in the infrastructure, and eliminate finger pointing between infrastructure and application teams with automated root cause and forensics.

  • Read more about full-stack monitoring with Uila by clicking the button below:
    Full-Stack Monitoring

Real-time Network Performance Observability to Proactively Stay Ahead of Issues

  • Visualize how vAPP network traffic traverses across physical devices, virtual entities & Application Services, to pinpoint network hot spots impacting application performance.

  • Review Network Round Trip Time, Traffic Volume, Retries, Packet Drops, Application Response Time for each application.

  • Top-down visualization approach from the Application or Business Service to its correlated Infrastructure and Network root cause for faster root cause resolution.

Clear Bottlenecks and Weaknesses in Storage Performance

  • Monitor Storage performance across multiple vendor’s storage arrays on a 24 x 7 basis.

  • Simplify capacity planning procedures with insights into storage hotspots.

  • Visualize trending performance issues on Read/Write latencies and IOPS across VMs, vDisk and Data Stores.

  • Understand the problematic tiers within your storage infrastructure and isolate any performance issues.

  • Visualize how the overall storage infrastructure maps to applications, particularly with multi-tier applications.
  • Identify which applications are affected when there are storage performance issues.

Correlate Application & Infrastructure Performance

  • Automatically correlate any Application Performance issues with underlying network, storage and compute performance to get to root-cause.

  • Isolate Application Performance issues by monitoring Application Response Time (ART) for any multi-tiered application.

  • Keep your teams focussed on improving the Application Performance, instead of costly and stressful war-room conversations.

Troubleshoot at High Velocity with Root-Cause Analysis

  • Perform rapid Root-cause analysis and reduce MTTR from Days to Minutes. Spend time on fixing problems, instead of finding them. Let Uila do that for you.

  • Utilize Continuous Machine Learning (ML) & Behavior Learning algorithms to identify anomalies from performance baselines instead of manual guesstimates to provide unprecedented level of accuracy.

  • Prevent Alert Storms and False Positives with getting alerts only on issues that matter.

  • No need to manually interpret issues from multiple sources. Let Uila do that for you.

  • Real-time or time travel in the past to detect and solve intermittent issues.


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