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Troubleshooting



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Automate IT Operations with Intelligent Remediations & Reduce Unplanned Downtime by 70%



  • AIOps to streamline troubleshooting and reduce MTTR with remediation actions across the infrastructure, including VDI. Intelligent Alert-based triggers and Manual triggers provide complete control in proactively preventing issues as well as streamlining problem resolution.

  • Fully customizable PowerShell scripting to provide full remediation & configuration control for your entire-stack.

  • Increase IT team efficiency and agility by automating repetitive tasks and focussing on issues that matter by reducing alert noise.

  • Based on Uila’s full-stack ML-based Root-cause analysis that rapidly isolates issues. Actions include Power off VMs, Suspend VMs, Reset VMs, Power On VMs, logging off VDI users, Updating VMware tools, Restart Guest OS, Kill a process running on a VDI desktop, etc.





Troubleshoot at High Velocity with Root-Cause Analysis



  • Monitor application performance and perform rapid root-cause analysis and reduce MTTR from days to minutes.

  • Utilize continuous Machine Learning (ML) & Behavior Learning algorithms to identify anomalies from performance baselines instead of manual guesstimates, to provide unprecedented level of accuracy.

  • Prevent alert storms and false positives with getting alerts only on issues that matter.

  • No need to manually interpret issues from multiple sources. Let Uila do that for you.

  • Real-time or time travel in the past to detect and solve intermittent issues.





Avoid finger pointing between IT teams with a shared view across the stack



  • Eliminate finger pointing and encourage collaboration between IT teams to triage on an issue.

  • Intuitive dashboard gives IT teams 1-click access to root cause of business service outages or performance degradations.

  • Get a holistic and clear view into performance problems before user impact.
  • Exonerate the infrastructure with correlated full-stack evidence and avoid time-consuming and stressful fingerpointing.

  • Application-to-infrastructure correlation bridges the IT troubleshooting gap.





Actionable Intelligence for Issues: Stop staring at dashboards to catch problems



  • Identify and get alerted to issues rapidly, so you can resolve and restore services at lightning speeds.

  • Get alerted on Application, Infrastructure and Network issues impacting your business transactions

  • Automatically identify abnormal changes with Dynamic performance baselining.

  • Get automated email, syslog, SNMP alerts, Zabbix alerts, or automatically remediate the issue with Uila AIOPS.





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