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End-user Experience Monitoring

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End-User Behavior Analytics

  • End user response time tracking proactively alerts IT to service degradation from the user's perspective.
  • Response time analysis breaks down delays by the server, network, storage, application and clients.
  • Site-by-site and client-by-client analysis isolates and correlates user issues to the real root cause, thus speeding up troubleshooting time.

End-User Troubleshooting

  • Triage end user response time issues to root cause categories - (1)data center application service delivery, (2) Network WAN link delay between DC to end user and (2) end user client devices )
  • No probe or any devices are needed at the remote site.


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